Privacy policy
Last updated October 6, 2026
This page explains what Loopcast collects, why, who helps us run the service, and how you can get your data removed. Plain words, no tricks.
What we collect
- Your account details: name, email address and a hashed password (or the sign-in provider you used).
- Access to the accounts you connect. We store the access tokens platforms give us, encrypted, and only use them to do what you set up.
- Content metadata from your sources (titles, descriptions, hashtags, thumbnails, dates) and temporary copies of media while we reformat and publish it.
- Workflow settings, schedules, templates and the files you upload, such as intros, outros, thumbnails and captions.
- Basic usage and error logs so we can keep the service running and fix problems.
How we use it
To run the workflows you create: fetch new content, reformat it, and publish it where you asked. To bill you, send account emails, keep things secure and answer support questions.
We don't sell your data, and we don't use your content to advertise to anyone.
Who helps us
These services process data on our behalf, only for the purpose listed:
- Stripe. Payments, invoices and tax details. We never see or store your full card number.
- Resend. Sending account emails such as verification, password resets and failure alerts.
- Anthropic. Drafting captions when you press the caption helper. Only the text you ask it to work on is sent.
- Our hosting and storage providers. Running the app, the database and temporary copies of media while it's processed.
- The platforms you connect. TikTok, Instagram, Facebook, YouTube, LinkedIn, X and the others you choose. We send them the posts you ask us to publish.
How long we keep it
Processed media copies are deleted after they're published or after a short retention window. Account data stays while your account is open. When you delete your account we remove your data within 30 days, except records we must keep for tax or legal reasons.
Your choices
- Disconnect any account from the Connections page. This revokes our use of its token straight away.
- Download or correct your details by contacting us.
- Delete everything from Settings → Account, or follow the steps on our data deletion page.
Contact
Questions about privacy? Email sales@endopowersports.com and a person will reply.